Open the BIOS, navigate to the Battery Health Manager, and then choose the settings you want, depending on how you use your computer. Turn off the computer, and then connect the power cord if it is not already connected. Turn on the computer, and then . Aug 23, · This video shows how to calibrate the battery on your HP Notebook. We will use the HP PC Hardware Diagnostics UEFI to calibrate the battery and restore the. Jan 07, · I see that you want to calibrate the battery, HP provides diagnostic software you can use to test hardware components on your computer and confirm hardware failures. The Battery Test checks your system to make sure the battery is functioning properly, tests the batteries, and allows you to run calibration if ted Reading Time: 3 mins.
Aug 23, · This video shows how to calibrate the battery on your HP Notebook. We will use the HP PC Hardware Diagnostics UEFI to calibrate the battery and restore the. Aug 23, · Product: HP Envy 15 kna. Operating System: Microsoft Windows 10 (bit) Following the procedure given in HP Support Assistant to calibrate my notebook battery (reboot, press Esc when power light comes on, selsect F2 System Diags etc., etc) I find that pressing Esc when the power light comes on does not ted Reading Time: 1 min. Open the BIOS, navigate to the Battery Health Manager, and then choose the settings you want, depending on how you use your computer. Turn off the computer, and then connect the power cord if it is not already connected. Turn on the computer, and then .
Testing and calibrating the battery (Windows)
Test the battery using HP Hardware Diagnostics (preferred method)
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Testing and calibrating the battery (Windows) | HP® Customer Support
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The maximum capacity of a battery changes over time. To know the condition of your battery, test and calibrate your battery if necessary. To know the condition of your battery, test your battery and calibrate it if necessary. Calibrating the battery resets the battery gauge to accurately display the charge level in Windows. In this document, two methods of testing and calibrating the battery are explained.
Also, a manual method for calibrating the battery is presented. If you notice your notebook battery is swollen or deformed, go to Swelling or deformation of notebook battery for more information. HP provides diagnostic software you can use to test hardware components on your computer and confirm hardware failures. The Battery Test checks your system to make sure the battery is functioning properly. Select Battery Check , and then click Run once.
Select Test Logs to see the results of the battery test. When the testing is done, review the test logs that display for the status or condition of the battery.
If your battery passed, click Main Menu or click Details for more information. Check the table below for suggested actions, and then write down the battery status and Failure ID. The information in the table is also available in the Test Logs section on the main menu. The battery functions correctly, but due to normal aging of the battery, the battery life between charges is now significantly shorter than when it was new. This status message is displayed when there is decrease in capacity of battery that occurs over time and with use.
The battery should be replaced to get the most working time out of your battery. Replace the battery. If your computer is within its warranty period, you can contact HP support to verify if your battery is covered. Write down the battery status and Failure ID. A battery is not installed or detected in the battery compartment.
If a battery is installed, remove the battery and inspect the pins to see if there is dirt or other foreign matter blocking the connection. Fully insert a battery into the compartment if a battery was not inserted and you want to test the battery in that compartment.
Remove and reinsert the battery. You might need to download and install all the updates from HP Support Assistant. This tool runs within the Windows operating system to diagnose hardware failures. To download the latest version, go to the HP Hardware Diagnostics website.
In the How do I Use Diagnostics? Navigate to the folder on your computer or the flash drive where you downloaded the.
Accept the terms of the license agreement and click Next. When the installation is complete, click Finish to close the Setup Wizard.
When the tool opens, select the type of diagnostic test you want to run, and then follow the on-screen instructions. If you need to stop a diagnostic test at any time, click Cancel. To use HP Support Assistant to check and calibrate the battery, follow these instructions:. If the app is not installed on your computer, go to HP Support Assistant to download the latest version.
Select the My devices tab, and then select your computer from the device list. Click the Troubleshooting and fixes tab, and then select Battery Check. Status results you might see include:. Press and hold the Start button for at least five seconds to turn off the computer. Turn on the computer and immediately press Esc repeatedly, about once every second.
When the startup menu appears, press F2. On the Battery Test, click Run once. The Battery Test begins. The Battery Test takes about two minutes. The Battery Calibration, if needed, requires 2 to 4 hours. You can cancel at any time by pressing the Esc key. When the testing is done, review the first line on the Battery Check page that displays for the status or condition of the battery. If your battery passed, click Main Menu or click Battery Details for more information.
If the battery passes and needs to be calibrated, click Calibrate Battery. If your battery failed, check the table below for suggested actions, and then write down the battery status and Failure ID.
The battery does not need calibration. Read the remainder of the message for more information. Read and respond to the message that displays. If the option to use the HP battery auto calibration feature displays, this is preferred.
Otherwise, click Learn How to Calibrate your Battery for the steps to calibrate your battery. Battery calibration might take several hours to complete and is best performed during long periods when the computer is not in use.
In order to protect your hardware from potential damage, HP recommends that customers experiencing battery swelling discontinue use of the notebook until the battery can be replaced. Customers should contact HP to understand what battery replacement options are available. Noticing a swollen battery : Customers may notice that their notebook battery may become somewhat deformed or swollen over time. In some cases, the battery swelling may be significant enough to impact other components of the system including the touchpad, keyboard and chassis.
Not a safety issue : A swollen battery does not present a safety issue. It is the result of the generation of gases per the normal degradation of the battery cell over time. HP has worked closely with our battery cell suppliers and third-party industry experts to help minimize the potential for HP batteries to swell over time and to identify that swollen batteries are not a safety issue.
Discontinuing use : In order to protect your hardware from potential damage, HP recommends that customers experiencing battery swelling discontinue use of the notebook until the battery can be replaced. For batteries no longer under warranty, contact HP to purchase a genuine HP replacement battery. Minimizing battery swelling : There are multiple drivers that can accelerate battery swelling.
Available on most HP Commercial Notebooks, the Battery Health Manager feature provides a number of options designed to improve battery longevity and performance for various usage scenarios.
Manually calibrating the battery requires four steps: fully charge the battery, discharge or drain the battery, recharge the battery, and then run the battery test. Calibrating the battery improves the accuracy of the battery gauge software so that it more accurately displays the current level of charge. These instructions work with most battery types.
To check the battery charge, mouse over the battery icon in the system tray on the Desktop. Press and hold the Power button for at least five seconds to turn off the computer. The purpose is to drain or discharge the battery, not get the results of the test. The battery discharges and the computer turns off before the test results display. Click Loop until error to start the test.
Let the test continue until the battery is completely discharged and the computer shuts down. If you run the HP Battery Check before the battery charges fully, you might get a false battery failure result. To make sure the computer reaches a full charge, keep the computer attached to the power cord for at least 3 hours. Check the battery charge. Turn on the computer and start Windows normally. On the desktop mouse over the battery icon in the system tray to view the battery charge percentage.
If you plug in your power cord and immediately run the HP Battery Check, you might get a false failure showing the battery is bad. Provides a number of settings designed to improve battery longevity and performance for select HP business computers. Turn on the computer, and then repeatedly press the esc key until the Startup Menu displays. Using the arrow keys, select Advanced , and then select Power Management Options.
The Battery Health Manager feature displays. Maximize my battery health : Use this setting if the computer stays plugged in to the power adapter most of the time. Let HP manage my battery charging : Use this setting if the computer is operating under a heavy load or being used in hot environments.
Charging behavior automatically adjusts to balance between maximizing battery health and maximizing battery duration. Maximize my battery duration : Use this setting if you need to have the battery fully charged when taking the computer off the charger. Review the frequently asked questions about testing and calibrating the battery.
HP provides diagnostic software you can use to test hardware components on your computer. The HP PC Hardware Diagnostics for Windows is a Windows -based utility that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly.